2 Skills to Listen Like a Facilitator
A facilitator's job is to pull knowledge out of the people in the room, rather than pushing content. This means setting aside our tendencies to give advice or solve problems and simply listen. In this blog, we discuss how this is done using two simple techniques: paraphrasing and asking questions.
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Every good meeting starts with framing. The way we frame a discussion has a direct impact on achieving the outcomes of a meeting, especially in high-conflict groups.
Facilitators collect meeting ground rules like a geologist collects rocks. Start your collection with our free 2-page Meeting Ground Rules Matching PDF.